Posted on Oct 01, 2020 |Awards

New York, NY (October 1, 2020) – NAM (National Arbitration and Mediation), one of the nation's leading providers of Alternative Dispute Resolution (ADR) services, is proud to announce it has been ranked a Best Online ADR Resource by the Texas Lawyer Best of 2020 Survey. 

The annual survey was conducted to subscribers via email, digital advertising and social media posts and measures loyalty, satisfaction and support for companies and firms that have faithfully served the Austin, Texas legal community, one of the state's most dynamic legal markets.

In addition to a complete roster and hearing officer profiles, a full list of practice areas, sample arbitration clauses, process and procedure guidance, as well as insights and best practices authored by the nation's leading ADR professionals, NAM's website offers a comprehensive guide to video conferencing or Virtual ADR. Designed to help resolve disputes in a private, expeditious and economical fashion, Virtual ADR enables parties to participate in virtual hearings remotely and conveniently. NAM offers 4 video platforms – Zoom, Webex by Cisco, Skype, and Blue Jeans by Verizon. NAM's customized videoconference technology through Zoom is HIPAA compliant and uses specific settings that are configured differently than the general available Zoom commercial account.

Additionally, NAM's online ADR services are well represented by myADR®, the company's proprietary case management system designed to help clients oversee their ADR programs. myADR® provides real-time access (via desktop and on-the-go through the myADR® mobile app) to critical case-related data and information, including case calendars, tracking and status reports, as well as decisions and awards.

Roy Israel, President and CEO of NAM stated, “I am very proud that Texas Lawyer has recognized NAM as a top online ADR resource. To be considered s “Texas Best” is an honor.  NAM's website is easy to navigate, client friendly and technologically advanced. What's more, our videoconferencing solutions are the perfect way to resolve a dispute during these unprecedented times. In addition to providing our clients with the best online ADR content, NAM will continue to offer exceptional case administration and customer service throughout the state of Texas – as well as nationwide.”

NAM was recently chosen the #1 ADR Provider by the 2020 New York Law Journal Best of Survey for the past ten years and was also voted the #1 Online ADR Resource by this year's survey respondents.  Earlier this year, NAM was named a top ADR Firm in the United States by the National Law Journal Best of Survey for the seventh year in a row. That recognition, in addition to other recent awards and accolades, confirms NAM's status as a leader in the ADR community.

To access the full edition of the Texas Lawyer Best of Survey click here.